PRIVACY POLICY

1. Scope

1.1 The following privacy policy applies to the use of the website friedrich.hospitality.foundation and the services offered through it. This website is an offer of the Friedrich Hospitality Foundation gGmbH, Bolzstraße 3, 70173 Stuttgart, Germany, e-mail: support@fhf.world as the person responsible within the meaning of Art. 4 of the EU Basic Data Protection Regulation (“DS-GVO”). You can reach our data protection officer at datenschutz@fhf.world or our postal address with the addition “the data protection officer”.

The protection of your personal data is important to us, especially with regard to the protection of personal rights in the processing and use of this information. In the following we inform you about the collection of personal data when using our website. Personal data are all data that can be related to you personally, such as name, address, e-mail addresses, user behavior.

2. Automated data collection and processing by the browser

2.1 As with any website, our server automatically and temporarily collects information in the server log files, which are transmitted by the browser, unless this has been disabled by you. If you wish to view our website, we collect the following data which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis Art. 6 para. 1 lit f) DS-GVO):

  • IP address of the requesting computer
  • File request of the client
  • the http response code
  • the Internet page from which you visit us (referrer URL),
  • the time of the server request
  • Browser type and version
  • operating system used by the requesting computer

A personal evaluation of the server log files does not take place. This data cannot be assigned to specific persons by the provider at any time. This data is not merged with other data sources.

2.2  Google Tag Manager

This site also uses the Google Tag Manager, which can be used to present ads tailored to your interests. We use it to track your interest in displaying advertisements that may be of interest to you in order to make our website more interesting to you. For this purpose, statistical information about you is collected and processed by our advertising partners. These advertisements can be identified by the reference “Google advertisements” in the respective advertisement.

When you visit our website, Google receives the information that you have visited our website. Google uses a web beacon to set a cookie on your computer. The data mentioned under point 2.1 of this declaration will be transmitted. We have no influence on the data collected, nor are we aware of the full extent of the data collection and the storage period. Your data will be transferred to the USA and evaluated there. If you are logged in with your Google account, your data can be directly assigned to it. If you do not wish to be assigned to your Google profile, you must log out. It is possible that this data may be passed on to third parties and authorities by Google’s contractual partners. The legal basis for the processing of your data is Art. 6 Para. 1 S. 1 lit. f DS-GVO.

There are a number of ways you can prevent Google from installing cookies: a) by setting your browser software accordingly, in particular by suppressing third party cookies to prevent you from receiving advertisements from third parties; b) by opting out of interest-based ads on Google via the link http://www.google.de/ads/preferences, where this setting is deleted if you delete your cookies; c) by disabling the interest-based ads of the providers that are part of the About Ads self-regulatory campaign via the link http://www.aboutads.info/choices, where this setting is deleted if you delete your cookies; d) by permanently disabling it in your Firefox, Internet Explorer or Google Chrome browsers via the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to make full use of all the functions of this offer.

Further information on the purpose and scope of the data collection and processing as well as further information on your rights in this regard and setting options for the protection of your privacy can be obtained from Google Inc. 1600 Amphitheater Parkway, Mountainview, California 94043, USA; Privacy Policy for Advertising: http://www.google.de/intl/de/policies/technologies/ads.

2.3    Google Fonts

We also incorporate Google fonts to improve the presentation of our texts and content. The legal basis for the integration of Google Fonts is Art. 6 Para. 1 S. 1 f) DSGVO.

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in section 2.1 of this declaration will be transmitted. This takes place regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for advertising, market research and / or needs-based design of its website. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Further information on the purpose and scope of data collection and processing by Google Fonts can be found in the Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out in any tracking is done at: https://adssettings.google.com/authenticated. There you will also find further information on your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

2.4    ZenDesk

We also use the Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102, Zendesk customer service platform to collect necessary information, such as your name, surname, mailing address, telephone number, and e-mail address, from our Web site in order to respond to your information needs. The legal basis for the use of Zendesk is Art. 6 para. 1 lit. f DS-GVO. Zendesk also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

2.5    Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data according to Google’s statements.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: Install the plug-in.

This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are shortened for further processing, which excludes the possibility of personal references. If the data collected about you is related to a person, this is excluded immediately and the personal data is deleted immediately.

We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained allow us to improve our services and make them more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, EU-US-Framework.. The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f DS-GVO.

Third Party Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: Link | Privacy Policy Overview: Link | and Privacy Policy Statement: Link.

3. Data collection and processing of voluntarily provided data

3.1 General Contact

If you provide us with personal data by e-mail or via our website (surname, first name, e-mail address, address), this is generally done on a willing basis. This data is used to process the contractual relationship, to process your enquiries or orders and for our own market or opinion research and for our own advertising by post and e-mail. A further use, in particular a passing on of the data to third parties for purposes of the advertisement, market or opinion research, does not take place. We delete the data arising in this connection after the storage is no longer necessary or restrict the processing if there are legal storage obligations. The legal basis is Art. 6 para. 1 lit. b) DSGVO or Art. 6 para. 1 lit. f) DSGVO.

3.2 Use of the donation function

Bei Nutzung der Spendenfunktionen werden Ihre personenbezogenen Daten (Name, Anschrift, Zahlungsdaten, Spendenhöhe, ggf. Spendenziel) durch uns verarbeitet. Rechtsgrundlage für die Verarbeitung ist die Durchführung deiner Spende (Art. 6 Abs. 1 b) DSGVO).

3.3    Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration we will send you an e-mail to the specified e-mail address in which we will ask you to confirm that you wish the newsletter to be sent. If you do not confirm your subscription to our newsletter, we will delete your registration data after one month. In addition, we will store your IP addresses and dates of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

Your e-mail address is the only mandatory information for sending the newsletter. The indication of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we will store your data for the purpose of sending you the newsletter (legal basis is Art. 6 Para. 1 S. 1 lit. a DS-GVO).

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by sending an e-mail to datenschutz@fhf.world.

4. Disclosure to third parties

4.1 If you have provided us with personal data, these will not be passed on to third parties. A passing on takes place only

  • within the scope of a consent given by you (cf. Section 3.2). When the data is collected, you will be informed of the recipients or categories of recipients.
  • In the context of processing your enquiries, your orders and the use of our services to contracted subcontractors who only receive the necessary data for the execution of this order and use it for the intended purpose.
  • to external service providers within the framework of order data processing pursuant to Art. 28 DS-GVO. These have been carefully selected and commissioned by us, are bound by our instructions and the provisions of the DS-GVO and are checked regularly.
  • within the scope of fulfilling legal obligations to bodies entitled to receive information.

4.2  Social plugins are used on this website. Social plugins are web applications that connect this website to selected social networks. However, the social plugins are not directly integrated, but must first be activated by a separate click. Only with this activation will a connection with the social network be established, regardless of whether you actually click on the social plugins. Through this connection, your IP address and user data of the respective social network can be transmitted to it. For details on the social plugins used, please refer to section 6.

5. Cookies

5.1    The website uses cookies. Cookies are small text files that are stored locally in the cache of your browser. The following types of cookies, the scope and function of which are explained below, are used on this website:

  • Transient Cookies (see 5.2)
  • Persistent cookies (see 5.3)

5.2 Transient cookies are automatically deleted when you close your browser. These include in particular session cookies. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.

5.3    Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

5.4   You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all the functions of this website.

6. Social network

On our website you will find references to the social network instagram. The following privacy policy applies:

The functions and content of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, can be integrated into our online offering. This may include, for example, content such as images, videos or text and buttons with which users can express their favor about the content, the authors of the content or subscribe to our contributions. The legal basis is Art. 6 Para. 1 S. 1 lit. f) DS-GVO. If the users are members of the Instagram platform, Instagram can assign the call of the above-mentioned contents and functions to the profiles of the users there. Instagram Privacy Policy: http://instagram.com/about/legal/privacy/.

7. Duration of storage

Your data will only be used as long as it is necessary for the existing customer relationship, unless you have given us your consent or we have a legitimate interest in further processing. In these cases, we process your data until you revoke your consent or until you object to our legitimate interests. Irrespective of this, we are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.

8. Your rights

8.1    You have the following rights against us with regard to your personal data:

  • Right to information,
  • Right to rectification or deletion,
  • Right to limit the processing,
  • Right to object to the processing,
  • Right to data transferability.

Please send your written request to Friedrich Hospitality Foundation gGmbH, Bolzstraße 3, 70173 Stuttgart, Germany, e-mail: support@fhf.world

8.2    You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Bolzstraße 3
70173 Stuttgart, Germany

+49 711 / 90 71 34 – 55